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TDi Technologies Executives to Speak on IT Infrastructure Management Best...
Plano, TX December 1, 2010 – TDi Technologies, the leader in IT Foundation Management, today announced that Bill Johnson (CEO) and Terry Schurter (Director of Marketing) are confirmed as plenary...
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Remediation – Inquiring Minds Need to Know
By Terry Schurter Remediation in respect to IT Infrastructure involves following some indicator of a problem to its logical conclusion, identifying the action that needs to be taken to resolve the...
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CIP-005-4 R5 in the IT Foundation
By Pam Johnson CIP-005-4 is focused on Electronic Security Perimeter(s). Section R5 is titled “Documentation Review and Maintenance” and is further defined as: R5. Documentation Review and Maintenance...
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Efficient and Effective Incident Remediation
By Pam Johnson When an incident ticket is generated, additional information is often needed to effectively isolate the issue and diagnose the problem. This information can be very challenging to track...
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